Legal.io is a custom made CRM multiplatform for legal services provided by independent lawyers. It enables to create a dedicated website that uses the same admin panel or create subpages for lawyers. It is a startup that offers many solutions for legal companies.
Justice-bridge.org and many others
Our task was to create multiplatform website statistics by adding Google Analytics scripts to track activities on websites, cross-domain tracking, multidomain tracking, social media tracking and inside the admin panel.
We added all needed web analytics scripts. The client had to change the platform-internal tracking into similar to Magento or Prestashop multisite tracking.
- Google Analytics API
- website statistics
Legal.io CRM multiplatform website analytics
We were asked to help in adding Google Analytics API and scripts on all linked websites. In the beginning, it looked like a standard routine job. But this CRM platform was custom made and not properly build for correct web users tracking.
After a few days, we noticed many issues:
- internal users log in and not possible to remove their activity via IP because it was not fixed IP assigned to the platform
- The platform has the possibility to create many websites with dedicated domains but after login, all users were directed to one domain and the tracking was lost.
We had to change our website analytics script and as well the cms developer had to change the cms code accordingly because most issues were related to the CMS code.