As businesses strive to enhance customer relationships and streamline their operations, Customer Relationship Management (CRM) systems have become indispensable tools.
Zoho CRM, a leading platform in this space, is continuously evolving to incorporate cutting-edge technologies. This article explores the future trends in CRM automation within Zoho CRM, focusing on the integration of Artificial Intelligence (AI), Machine Learning (ML), and bots, and how these advancements are set to revolutionize customer relationship management.
E-commerce is changing all the time. Recently it has slower increase year by year in volumes and profits, but it is still a good type of business or channel for the established business.
If you plan to choose the platform or IT provider, such type of statistics can be very useful for the analysis.